AC repair icon

Heat Pump Repair

Our NATE certified technicians are ready to repair any heat pump system. Our goal is to provide you honest and reliable service to keep your family comfortable.

Our AC repair service keeps you comfortable

Our Repair Practices

Heat pumps are in charge of keeping you comfortable in both sweltering and freezing temperatures. If your heat pump needs to be repaired, you want it done right.

We are not here to charge you for repairs that you don’t need. Our HVAC technicians always provide you with high-quality repairs so you can stay comfortable even in the most extreme weather.


We share diagnostics reports and only repair what needs to be fixed – so no hidden fees, making up problems, or scams.


We provide sensible & affordable solutions – no upselling or snakeoil.


Treat customers like they’re family, and look out for their best interest.

Heat Pump Diagnostic Cost

We pay our NATE Certified technicians to repair, not sell. So their only incentive is to do what’s right for you.


Emergency rates may apply outside normal business hours

Schedule Heat Pump Repair

Check This First – Save $$$

By checking your thermostat, air filters, breakers, and vent temperatures, you could save yourself a heat pump service call. Watch to find out more.

Our Customers Love Us

See what our customers have to say.

How Do I Know if My Heat Pump Needs Repair?

If you notice any of the following symptoms, your heat pump may need to be repaired.

Metal fins on the unit that have been bent in

High electric bill

If your Heat Pump system is not functioning properly, it can cause your energy bill to spike. This is because it’s having to use more power and energy than normal.

Clicking noise

Listen to the unit. If you hear a clicking noise when the unit tries to turn on, it may mean that your starter capacitor is bad.

System won't turn on

If your system won’t turn on, make sure the unit has power first. Check your breaker box and make sure nothing has flipped.

System overheating

Smelling burning or noticing that the unit is constantly turning itself on and off is a strong sign that your heat pump system is overheating.

System is on, but it’s blowing warm air

Feeling warm air coming from the vents when the thermostat is set to cool is a sign that your system needs work.

High Humidity

If you have prolonged high humidity indoors, then your heat pump is struggling to keep up. This may be a sign of a larger issue.

Bad odors

A dank or moldy smell coming from the heat pump unit or vents indicates that there may be some moldy or mildew built up somewhere in your system. It’s best to fix this sooner rather than later as the smell may get worse.

Certain rooms are hotter than others

It is common when a heat pump is acting up to have rooms with large temperature differences. This may also be an issue with your ductwork.

Fan isn't moving

If you know that the system has power, but the fan still isn’t moving, then it could be a sign of a bad fan motor.

Clogged condensate drain

Your heat pump pulls out moisture from your home and sends it out via a condensate drain. If this drain line is clogged, it can push water up back up into the drain pan, which can cause various issues and odors.

System constantly running

Heat pumps often constantly run the winter, but if this is happening during the summer months, it’s a good idea to call and get it serviced as this could be a sign of a larger issue.

Stuck in heating mode

If your heat pump is stuck in heating mode, often that means there is a problem with the reversing value. There’s a couple reasons why this can happen, but you’ll need a professional to take care of it.

Ice accumulation

If your heat pump is stuck in heating mode, often that means there is a problem with the reversing value. There’s a couple reasons why this can happen, but you’ll need a professional to take care of it.

We Service All Brands

From ductless mini-split systems, to hybrid, to central air conditioning systems, we can service any system or brand of equipment that you may have.

HVAC Equipment Brands
HVAC Equipment Brands

Common Heat Pump Problems

The cost of a heat pump repair can vary. It normally includes diagnosis, parts, professional labor, and potentially other fees like local permits or taxes. Below is a list of common heat pump problems and what it takes to fix them.

An air filter covered in dust and needs changing

Thermostat issues

Thermostat issues are very common and are often the result of miscalibration or dead batteries. Occassionally, though, thermostat issues are a symptom of a larger electrical issue.

Weak or broken starter capacitor

A starter capacitor helps the heat pump compressor turn on. Without it, your system won’t work.

Broken reversing valve

A reversing valve is what allows the heat pump to both heat and cool air. When you have a broken reversing valve, you’ll notice only having hot or cold air.

Vents are blocked

Debris can block the unit from pulling in air, making the system shut itself off. This can also do permanent damage to the compressor.

Bad filter

Dirty or damaged filters are a common cause of a malfunctioning system.

Refrigerant leak

When you have low refrigerant, your system can’t heat your home. You may be able to see a leak coming from an exposed pipe, but this will require a service tech to repair.

Defective or broken fan motor

This can cause the unit's airflow to weaken or stop altogether.

Dirty components

If the air coming out of your vents is lukewarm, that’s a sign that your components may be dirty.

Broken compressor contractor

The compressor contractor controls exactly how much power your heat pump receives. If it’s broken, it may cause your heat pump to constantly run.

Blocked outdoor pump

If your outdoor heat pump is physically blocked, for example, by snow, this can result in symptoms such as reduced airflow and icing.

Unlevel outdoor system

The exterior portion of your heat pump is very sensitive and needs to be level. When the system is unlevel, it causes oil to pool to one side. The oil is then only able to lubricate one side of the compressor, leading to premature compressor failure.