AC maintenance is a once a year checkup on your AC system. If done properly, air conditioner maintenance can prevent costly repairs, keep the efficiency high, and keep your energy costs low.
Our Maintenance Vs Competitors
AC maintenance isn’t a race to be cheapest – it’s about who can do the job right. Know what you’re paying for.
AC Maintenance Cost
How much does it cost for AC maintenance?
CASEY: No hidden fees, or trying to ‘find’ something wrong with your system. We’ll send one of our NATE Certified techs to do your first system’s maintenance twice a year during normal business hours.
COMPETITOR: Yes, they may start cheaper or offer coupons. But often you get subpar service, and pay for unnecessary ‘fixes’ or ‘services’ later. And some only visit once a year.
Do you offer any discounts?
CASEY: Yes, 15% – You get a 15% discount on parts AND labor. Maintenance customers are also priority, meaning we do our best to schedule you first. Additionally, any repairs made have a 1 year guarantee!
COMPETITOR: Very Few – Some offer priority service, but few to none offer discounts on parts or labor.
Guarantee & Warranty
Do you guarantee any service or repair work? Do you warranty any parts or labor?
CASEY: 1yr on Service, 30 days on Report – Our Service Guarantee covers a parts AND labor for 1 year, and our Report Guarantee is good for 30 days. If we replace a capacitor and it fails 2 days later, we replace the part for free! You’ll never be stuck paying for a new report + service call + parts + labor.
COMPETITOR: Varies – It’s common to see competitors advertising “guaranteed repairs,” but they don’t explain what that means, leaving you in the dark. And some only cover the part, so you have to pay for a new report + service + labor!
How quickly will we help you?
CASEY: ASAP – Even on a busy, hot day, if you need service or repair, we prioritize you. And on that busy, hot day, you won’t be the only person calling for service. So being at the front of the line is great!
COMPETITOR: Some – Some offer priority, some don’t.
How long and how often is a proper maintenance check-up?
CASEY: +1hr twice a year – For a technician to properly check your AC system they will need at least one hour. And to stay under warranty, normally you must have maintenance twice a year. Our NATE Certified technicians go through a full checklist of items before clearing your system. That’s how we keep your system under warranty & at peak efficiency!
COMPETITOR: ~15-30m – Some won’t tell you. But we’ve seen many competitors take only 15 min once a year, and check the bare minimum on a system. This can lead to misdiagnosed problems, unneeded costly repairs, or even system damage.
What is an AC maintenance report? And how do I get a copy of the report?
CASEY: Included – We always provide the homeowner a copy of their report and can provide another upon request.
COMPETITOR: Maybe – You may have to call the business to request a copy, if they even have one. Yes, really – some don’t even keep a copy for themselves.
What is tested on my AC system? And what readings & measurements are recorded?
CASEY: Explained – We take the time to explain your AC system’s health and if it can be improved.
COMPETITOR: Maybe – Often this data is not shared or even accessible. And some competitors are in such a hurry that they don’t take the time to explain.
Will we try to sell you something you may not want or need?
CASEY: Never – Our techs are paid well. Their focus is to make you happy, not sell you stuff you don’t need.
COMPETITOR: Sometimes – Many price their maintenance contract low so they can later upsell or charge for ‘repairs they find’. And many actually train & pay their ‘techs’ like a salesman.
Are our technicians NATE Certified? Have we done proper background checks? And drug tests?
CASEY: Always – All or our technicians are NATE Certified, background checked, must fulfill Continuing Education (CE), and are regularly + randomly drug tested. We want you and your family to feel safe and have the best service possible.
COMPETITOR: Sometimes – Not all techs are NATE Certified or drug tested. Many do no additional training. Some don’t even require a proper background check or drug test. Yikes!
How much will something cost, and how can I verify?
CASEY: Transparent – We’re straight shooters. All of the information about our company’s policies and pricing is available to you.
COMPETITOR: Sometimes – Again, some trick you with coupons or low upfront prices… but later try to sell you something.
What procedures do you have to keep everyone honest & reliable?
CASEY: High Standard – If any of our staff gives unsatisfactory service, we take it seriously. One of our managers will get involved the solve the issue. And if you’re still not satisfied, senior leaders get involved. Yep, even the bosses get involved.
COMPETITOR: Varies – One of our competitor’s technicians cussed out a homeowner in their front yard – on camera! Yeah, that really happens.
Our Customers Love Us
We focus on quality service, great value, and long-term relationships.
Why Our Maintenance
We take air conditioning maintenance seriously. Every time we come to fulfill a maintenance contract, our AC techs follow these rules:
- Show up on time
- Respect your home, your family, and your property
- Answer all your questions
- Provide clear and fair pricing
- Review all documentation and contracts with you
- Show up late
- Upsell or use high-pressure sales tactics
- Talk in confusing terms or language
- Ruin grass or yard
- Track mud or dirt in your home
- Leave cigarette butts in your yard
- Make anyone in your home feel uncomfortable
Why should I get AC maintenance?
The same reason you get oil changes for your car and checkups with your doctor! A well maintained AC system means:
Longer AC lifespan:
Like many things, the better you maintain your AC system, the longer it will last.
AC system warranty:
In order to use your manufacturer warranty, biannual maintenance is required.
A properly maintained AC system can save you up to 20-30% on your energy bill!
Prevent costly repairs:
Scheduled AC maintenance can help you manage or avoid costly repairs.
Keeps you comfortable:
Biannual AC maintenance helps ensure your family can stay comfortable year-round.
Our AC Maintenance Checklist
We have a long maintenance checklist that our NATE Certified Techs go through. With that data, we're able to make adjustments, do upkeep, and track the performance of your system over time. After each visit, we give you a copy of the checklist and walk you through what all of it means. Or if you decide to get a second opinion, you can share the data with another HVAC technician to see what they think. We want to ensure that your entire AC system is functioning properly.
What We Check
AC systems are complex machines with many components. Here are some of the parts and measurements on our checklist:
- Compressor amp draw and PSI levels
- AC condenser coil health
- Refrigerant or freon levels
- Superheat and subcooling functionality
- Fan and motor functionality
- Fan and motor volts and amps levels
- AC capacitor health
- AC evaporator coil health
- Humidity levels
- AC condensate pump health
- Drain line functionality
- Air filters (both inside and outside)
- Heating exchangers and CO2 levels
- Electrical components (wires, contactor, etc.)
- Thermostat functionality
- Ductwork functionality
We Maintain All Brands
From ductless mini-split systems, to hybrid, to central air conditioning systems, we can maintain any system.